Privacy policy

Reorient’s Privacy Policy

Who we are At Reorient we are all about community and a big part of that is trust. We want to keep your trust and confidence that we are doing the right thing with your data, and we are not interested in selling, renting or trading any of your data for marketing. We just don’t do that. This Privacy Policy sets out what we do do with data, such as the limited occasions we share it with Nexudus, GoCardless and Mailchimp, and how we keep you secure. Read on!

Types of data we collect

Website Cookies We collect some cookies on Nexudus to make site navigation and sign in easier - these cookies essentially enable the site to have its basic navigation functions. Nexudus may collect IP address information, but in such a manner that you cannot be identified from this. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

Wifi We do not store any data from the Wifi network.

Mailing Lists We collect emails through people registering their interest directly on the Reorient website or through registration on Nexudus. We use that information for a couple of reasons: to keep you in the loop on what’s happening with Reorient; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Iain MacPherson on

Sign-up Data When you sign up for a Reorient membership, Nexudus collects information online including your name, address, email and contact number. GoCardless collects name, address and payment details. We ensure these systems keep your data secure and we do not use the data that they collect for anything other than the purpose it was collected for, becoming a member and making payments.

Third Parties Hopefully by now you’ve figured out who we use to help us run all the background stuff at Reorient. We’ll put their privacy policies here so you can check those out: Nexudus, for sign-ups and member/contract management:

GoCardless, for direct debit payments:

Mailchimp, for mailing and getting information out there:

Access to your personal information You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Iain MacPherson at

Changes to this Privacy Notice We will review the policy annually, or ahead of this if circumstances dictate. We will notify if any changes are made following review. Reorient 18 April 2018